Standard Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Vienna · Vienna (Area)
Hotel Mercure Wien City
A 4-star stay in Vienna's 2nd district, five minutes from the Danube and well connected to the city centre.
- Five-minute walk to the Danube
- Private parking on site
- Pets welcome
8.3
Great
2108 reviews
Booking.com 8.3 · 2108 reviews
About
Hotel Mercure Wien City
Hotel Mercure Wien City sits on Hollandstrasse in Vienna, within a five-minute walk of the Danube. The property has 123 rooms, private parking for those arriving by car, and a location that earns a 9/10 rating from guests for convenience.
Guests consistently mention the friendly, helpful staff and the solid breakfast. Rooms come with air conditioning, heating, a mini-bar, and tea and coffee facilities. The hotel's overall rating of 8.3 is built on 2,108 guest reviews.
The hotel offers express check-in and check-out, a concierge desk, luggage storage, and a 24-hour front desk, so it works well for early arrivals or late departures. Wi-Fi is available throughout the property, and pets are allowed on site.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- Express check-in/ -out
- Concierge desk
In brief
What works, what to weigh
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Strengths
4 reasons to book- Location scores a 9/10 — Guests repeatedly note the hotel's convenience: a five-minute walk to the Danube, close to public transport, and within walking distance of the Old Town and Stephansplatz.
- Friendly, helpful staff — Many reviews highlight the reception team's kindness and willingness to help, describing them as friendly and supportive throughout the stay.
- Solid breakfast — Breakfast is described as fresh, tasty, with good savoury options, and guests note the availability of espresso coffee.
- Quiet, comfortable rooms — Rooms are described as clean, comfortable, and fairly quiet, with amenities like a mini-bar, heating, and tea and coffee facilities.
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Worth weighing
3 to weigh- Rooms and cleanliness could be better — The rating for rooms and cleanliness is just 7/10, below other categories, suggesting some guests may find certain aspects of the rooms or housekeeping less polished.
- Price and service perception is moderate — The price and service rating is also 7/10, indicating that some guests feel the value or service does not always meet expectations.
- Small room scale may mean limited options — With 123 rooms, the hotel is mid-sized; guests seeking a large property with extensive facilities might find it limited, though reviews suggest comfort is not compromised.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Double Room Disability Access
- 1 Single bed
- Shower
- Heating
- Air conditioning
Standard Single Room Courtyard View
- 1 Single bed
- Shower
- Heating
- Air conditioning
Privilege King Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Superior King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Basics
- Wi-Fi
- Air conditioning
- Heating
- Lift
- No smoking on site
Services
- 24-hour front desk
- Express check-in/ -out
- Concierge desk
- Luggage storage
- Room service
- Housekeeping
Parking & Pets
- Parking (private on site)
- Pets allowed
Room Amenities
- Mini-bar
- Tea and coffee facilities
- Flat-screen TV
- In-room breakfast
- Free toiletries
- Safe deposit box
Safety & Security
- Security
- Smoke detectors
- Fire extinguishers
- Key card access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 2,108 reviews
Booking.com · 8.3 · 2108 reviews
8.3Verified guest“The hotel is spotless and the staff are friendly. The location is fantastic, right near the metro. Food is fresh, rooms are quiet and well-equipped with a mini-bar, heating, and coffee facilities. Breakfast has tasty savoury options, and the free Wi-Fi covered the whole property.”
8.3Verified guest“Excellent staff, great location, modern everything, and very good breakfast.”
8.3Verified guest“Great location and atmosphere, with friendly and helpful staff. We really enjoyed the Thai massage in the open space near the pool.”
8.3Verified guest“The staff were very helpful, and the 24-hour front desk was a plus. Location is convenient for transport and walking distance to the Old Town. Having separate twin beds available was a real bonus.”
8.3Verified guest“Friendly staff, clean room, and nice equipment. Easy to reach by car, with a free water heater and tea, plus espresso coffee at breakfast.”
8.3Verified guest“The location was great, about a 10–15 minute walk from an official residence.”
04 — Location
Getting around Vienna
The property sits in Vienna.
Danube: The Danube is a five-minute walk from the hotel, offering a pleasant riverside setting for a stroll or a moment of calm away from the city bustle.
Old Town & Stephansplatz: Guests mention Stephanplatz and the Old Town are reachable on foot – about ten minutes – making it easy to visit St Stephen's Cathedral and the historic centre.
Public Transport: The hotel is close to a metro station and several transport routes, so exploring Vienna without a car is straightforward.
Hollandstrasse 3, Vienna, Vienna (Area), 1020, Austria
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 122 rooms
06 — Questions
Frequently asked
Is parking available at Hotel Mercure Wien City?
Yes, the hotel offers private parking on site for guests travelling by car.
Are pets allowed at the hotel?
Yes, pets are allowed at Hotel Mercure Wien City.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:59, and check-out is until 12:00.
Does the hotel have air conditioning in the rooms?
Yes, air conditioning is available in all room types, including the Standard Queen Room, Superior King Room, and others.
Is Wi-Fi available at the property?
Yes, Wi-Fi is listed among the hotel's amenities, and guests have mentioned it was provided throughout the property.
Does the hotel offer breakfast?
The hotel serves breakfast, and guests have praised its quality and freshness, including espresso coffee options.
The bottom line
For travellers who value a central, well-connected base in Vienna with dependable comfort and a welcoming team, Hotel Mercure Wien City delivers. It's especially suited to those who want to walk to the Danube or jump on the metro to explore the Old Town.
8.3A reliable 4-star choice with a 9/10 location score.
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